OPERATION MANAGER
Optimise your operations
Optimise your workflow, inventory and staff. Automate repetitive tasks to focus on your business and streamline customer communications.
AUTOMATE
Optimise Your Workflow
Automate guide attribution while protecting yourself from overbooking, keep your staff in the loop and streamline communication.
2ways Google Calendar Synchronisation
Connect your guides Google Calendar and enjoy peace of mind. The platform knows which guide is available!
Built-in Analytics
Understand your business like never before with insights about transactions, revenue and bookings.
Light CRM
Your customers contacts are safe and organized with a GDPR compliant customer relationship management system
User accounts for everyone
Bring your staff on-board, with different permission levels.
REPLACES
Guide Scheduling Made Easy
Without CaptainBook: Your guides are working for you, but for other businesses too! You spend your day calling them to make sure they can handle your bookings. You are stressed and are losing bookings.
Finally stop calling your guides one-by-one! Ask your guides to connect their Google Calendar and it will automatically sync with your bookings, both ways! No more over-bookings and tedious workarounds!
Order your guides by priority, and we will automatically assign the best available guide to your new bookings!
COMMUNICATE
Make The Best Impression
Keep your staff up to date, and your customers informed, in real time and automate most of your communications.
Triggered notifications
Automatically send emails and SMS to your customers, when it makes sense to your business. Ideal to ask for a review after a trip!
Universal inbox
COMING SOON
All your customer communications in one place, combine Facebook Messenger, SMS, Whatsapp, and email!
Transactional communication
Manually send SMS or emails to your customers from CaptainBook, send push notifications to your staff, everyone is on the same page, at no extra cost!
In-app chat
Speak with your local resellers directly from the platform, no more phone calls!
