VS.
Why choose CaptainBook over Kleesto.
As an Experience provider or a Distribution Partner (Hotel, Airbnb host, travel agent) you might have wondered in the past which marketplace you should choose for your business. Even now you might be thinking if you are happy with your current booking engine or if you must shift to another.
You probably already know Kleesto's booking engine and channel manager. Kleesto is established in 2019 and since then offers digital solutions for Experience providers and Distribution Partners.
Kleesto is a nice solution, but the pricing scheme is a bit confusing.
Is Kleesto cheaper than CaptainBook?
Feature
CaptainBook.io
Kleesto
Commission on Online Reservation - Provider - per booking
0%
From 1.5% to 3%
Monthly subscription
From 49€ to 349€
From 59€ to 199€
Widget
Modal
Offcanvas
Website builder
In platform chat
Calendar search by date
Open API
1
How much does CaptainBook cost?
Everything comes with a price and if we are talking about Kleesto, it comes with 3 different prices.
Starter Plan: This plan includes a 3% commission per online booking and costs €59 per month.
Pro Plan: This mid-range plan includes a 2.5% commission per online booking and costs €99 per month.
Business Plan: This plan includes a 2% commission per online booking and costs €199 per month.
CaptainBook offers three subscription plans with varying commission rates:
Starter Plan: €49 per month, 0% commission on online bookings, €14,99 per product, per month for GetYourGuide and Viator and 3.5% commission on other OTA bookings.
Extended Plan: €199 per month, 0% commission on online bookings, €14,99 per product, per month for GetYourGuide and Viator with 3% commission for OTA bookings.
Ultra Plan: €349 per month, 0% commission on online bookings, €14,99 per product, per month for GetYourGuide and Viator and 2.5% commission for OTA channels.
CaptainBook.io offers a 249€ optional, one time set up fee.
CaptainBook.io also offers a 0% commission on GYG & Viator bookings, with a monthly cost of just €14,99 per product, per month.
*VAT included in CaptainBook's prices.
*VAT excluded in Kleesto's prices.
2
Is CaptainBook's pricing transparent?
CaptainBook's pricing is 100% transparent. There are no hidden fees or extra costs. Each plan clearly outlines its features and associated costs, including commission rates where applicable.
What you see is exactly what you get—no surprises, just straightforward pricing to suit your business needs.
Are you thinking about switching? We are here for you. Schedule a one to one session now!
3
Why is CaptainBook a better choice?
There are some notable differences between CaptainBook and Kleesto:
Booking Process: CaptainBook.io keeps customers on your website during the booking process, while Kleesto redirects customers offsite.
Widget: CaptainBook.io includes a customizable modal widget, while Kleesto's widget options are less defined.
Hellenic National Single Window system: CaptainBook offers the ability to customize and download a report, in excel form, that you can directly upload to the Hellenic National Single Window system saving you time and hassle! No need to manually fill your crew list, let the system do it for you!
Better UI: Kleesto's User Interface is outdated and very difficult to use, as a result, users may need constant support.
Customer Support: CaptainBook.io offers support through email, phone, and chat, ensuring multiple avenues for assistance. Kleesto however, provides support via email and phone, but does not offer chat support.
"The CaptainBook Team are always super fast to respond and to resolve each little issue I have encountered during use. Their responsiveness and high level of customer service is something I noticed since day 1 and they’ve never failed me ever since."
Philema Food Tours
Travel Operator in Naxos Island, Greece
Any further questions?
If you have any further questions or need any more information on CaptainBook.io, contact us! We're a click away