Booking Management System
Say goodbye to
direct booking fees
Starter
€ 49
€ 41
monthly
billed annually
€ 588
€ 492
-
Offline Channels
0% per booking -
Online Channels
0% per online booking -
OTA Channels
3.5% per booking
- 10 experiences
- 3 user accounts
- 1 resource
- no partners and affiliates
- 3 AI report presets
- no SMS
- no digital waivers
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Unlimited customer supportFind answers and assistance from our expert team via email. chat or through our extensive knowledge base.
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Back office managementYour daily business life through a single dashboard. (activities, payments, bookings, etc)
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Booking widgetUse the most advanced booking widget of the industry, built for conversion. It simplifies the booking process and works seamlessly on any device.
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Mobile appManage your booking from your phone or tablet, get push notifications. Works on Android and iOS.
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AI ReportingAccess a simple reporting about your sales with preset prompts to get the most of your analytics.
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Channel ManagerSync your inventory with OTAs and avoid double booking and manual hassle.
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Resource managerNominated for Skift Idea of the Year award, our resource management system lets your guide connect their own google calendar so the system knows when they are truly available.
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Discount codes & gift certificatesCustomisable discount codes and gift certificates shown in your widget to drive engagement and increase sales.
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Google Analytics 4The most advanced integration of the industry to track customer behaviour and conversion.
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Website builderBuild a free website optimised to sell online, in just a few clicks. No hosting fees.
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Email notificationsBooking confirmations, cancellations and reschedule notifications through unlimited emails
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Custom triggered notificationsSend notification to staff and customers based on triggers (email and push)
Extended
€ 199
€ 169
monthly
billed annually
€ 2388
€ 2028
-
Offline Channels
0% per booking -
Online Channels
0% per online booking -
OTA Channels
3% per booking
- 50 experiences
- 10 user accounts
- 5 resources
- 20 partners and affiliates
- 5 AI report presets
- 100 SMS/mo
- 2 waivers, unlimited signatures
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1 hour dedicated staff trainingLive one-to-one training session with our expert, with tailor made assistance and materials.
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AI ReportingAccess a simple reporting about your sales with preset prompts to get the most of your analytics.
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Multi WidgetsBuild up to 3 widgets with their own branding, products and configuration.
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Cart managementOne checkout for multiple bookings.
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Google Tag ManagerIntegrate your widget with google tag manager and run remarketing ads to customers.
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Custom thank-you pageRedirect buyers to your own website for the most efficient conversion tracking and endless possibilities.
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Multi channels notificationsBooking confirmations, cancellations and reschedule notifications through SMS (100 included per month). Unlimited emails
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Custom triggered notificationsSend notification to staff and customers based on triggers (email, SMS and push)
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Integrated waiversCustomise and automate your waivers to help protect your business. Unlimited signatures.
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AppstoreInstall apps to your workspace and unlock functionalities for a specific industry. Extra charge may apply.
Ultra
€ 349
€ 296
monthly
billed annually
€ 4188
€ 3552
-
Offline Channels
0% per booking -
Online Channels
0% per online booking -
OTA Channels
2.5% per booking
- 100 experiences
- Unlimited user accounts
- 20 resources
- Unlimited partners and affiliates
- Unlimited chats with your data
- 500 SMS/mo
- 10 waivers, unlimited signatures
-
3 hours dedicated staff trainingLive one-to-one training session with our expert, with tailor made assistance and materials.
-
Unlimited customer supportFind answers and assistance from our expert team via email, chat, phone or through our extensive knowledge base.
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Dedicated account managerPersonalised support, optimisation tips and updates from your assigned expert.
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AI ReportingAccess a simple reporting about your sales with preset prompts to get the most of your analytics.
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API AccessAccess to our API to manage, distribute and sell products
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Zapier integrationConnect to thousands of apps to automate your operations and boost productivity.
Seasonal small business?
€ 0
monthly
- 5 experiences
- 1 user account
-
Offline Channels
0% per booking -
Online/OTA Channels
4% per online booking
Enterprise size with specific needs ?
Book your first meeting with CaptainBook for a tailor-made offer, suited to your needs. We love challenges, and we'd be delighted to provide you with that solution you've been looking for years but never found on the market.
Book a call with Luca
Let's compare
Save big with CaptainBook
CaptainBook replaces different apps you are using daily. See how our pricing compares to bundling Fareharbor, and Smartwaiver together:
Consider a tour business like yours, generating € 100,000 online bookings per year, including 30% from OTAs like GetYourGuide and Viator.
CaptainBook.io
Extended plan
€ 169/month, no direct online booking fee
- Resources management
- Custom notifications (SMS, email)
- Cart management
- Multi widgets
- Digital waivers
- Mobile App
- Unmatched support
Fareharbor 6% fee on online bookings
€ 350 per monthFareharbor 2% fee on OTA bookings
€ 50 per month
SmartWaiver business plan
€ 140 per monthAnd go even further
Next-level automations and functionalities
Applications you can install in your workspace to increase productivity, or comply with specific local regulations
AI Assistants
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Hellenic Single Window system
Automatically generate report to upload to the National Single Window system prior arrival and save up to 60 minutes of manual task a day!
Frequently asked questions
Let's answer some of your questions.
Do I need to enter my payment details to sign up ?
No. You can join with no commitment and use the platform as long as you like. To accept online bookings, you will need to provide us with your company details.
I already use a booking engine. How easy will the transition be ?
Super easy! Your account manager can help! We build your dashboard and transfer any future reservations. We usually need less than 48h.
Do I need to download or install anything ?
No, nothing at all! We are cloud based, meaning that you can get started as soon as you sign-up! The platform works from your laptop, your phone or tablet, your data is automatically backed up and protected.
Will CaptainBook work with my existing website ?
Absolutely! It has been designed to integrate directly with you website to deliver your customers a seamless brand experience. If you feel you need help, we are always a phone call away. (email, chat, whatever works best for you, works for us!)
How easy is it to switch from another booking software ?
It is very simple! Our customer success team is here to help you out. We can do the job for you if you do not want to do it yourself, for free!
Can I take bookings in different currencies?
Sure! We already handle 7 currencies, including: euros, british pounds, american and canadian dollars!
How CaptainBook is different from other booking platforms?
CaptainBook offers one of a kind functionalities (like the smart guide scheduling technology) combined with an outstanding support. We accompany you towards success
Testimonials
500 happy customers
can't be wrong
Sign up for free and pay only for online bookings.
When your business grow, upgrade to a paid plan. Stay in control at all times.
The smart captain scheduling systems made all the difference
We switched from a top tier booking engine to CaptainBook partly thanks to the captain scheduling system. Captains get their bookings in their google calendar, and we are sure that they are available when we book them. They use the mobile app to add live baits and get paid. It is making our operations much easier.
iOutdoors.com
Fishing tours
CaptainBook helps me not get overbooked
I sell on my own website, viator and GetYourGuide. Local hotels book me as well. Without CaptainBook I could not mix these channels without being overbooked. The mobile App also makes my life super easy. I can get the remaining balance directly on the boat, no laptop or anything.
Naxos Rent a Boat
Boat tours
I just started operating. CaptainBook is making my life so easy
I was looking for a booking system for my boat tour business. I found CaptainBook and I was ready to operate on the same day. I was able to create my experiences and start accepting bookings in minutes. I am now using the app to manage my bookings on the go. I am very happy with the service.
SeaPower Ribs Naxos
Boat and fishing tours
CaptainBook team is incredible! They helped me so much
With CaptainBook I can finally organize my calendar and manage my bookings easily, quickly and most important not paying high commissions. People of CaptainBook are always there to help me with whatever it happens and they also suggest new services as well as opportunities for new partnerships. A useful tool that should not be missing from any modern business.
Baxes Cretan Experience
Food tours
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